Non Refund Policy
La PEAUX Non-Refund Policy
Effective Date : [10.01.2025]
At La PEAUX, we are committed to providing high-quality products and services that inspire personal growth and transformation. By making a purchase, you acknowledge and agree to the following Non-Refund Policy.
1. Non-Refundable Purchases
1.1 All sales, including but not limited to product purchases, personal development programs, services, and digital goods, are final and non-refundable.
1.2 We do not offer refunds for any of the following:
- Consultant Kits
- Digital Products
- Programs and Courses
- Memberships
- Services Rendered (Including Mobile Services and At-Home Appointments)
- Any other items specifically marked as non-refundable
2. Exceptions
2.1 Product Damages or Defects: In the rare case that you receive a damaged or defective product, please contact our customer service team within [14] days of receipt. We will review your case and may offer an exchange or replacement if the product is found to be defective.
2.2 Errors in Purchase: If you have mistakenly made an order or selection, please reach out to us within [48] hours of purchase to discuss any possible solutions, such as order adjustments or exchanges.
3. Exchanges
3.1 We may offer exchanges for specific products (excluding digital goods, programs, and services) within [14] days of purchase, provided the product is unused and in its original packaging. Please contact customer support for guidance.
4. Payment Plans
4.1 If you are on a payment plan, please note that payments are non-refundable. You are responsible for completing the payment plan as agreed, even if you decide to discontinue use of the products or services.
5. No Refunds for Change of Mind
5.1 We do not offer refunds for change of mind, dissatisfaction with products or services, or failure to follow through on personal development programs.
6. Dispute Resolution
6.1 Any disputes arising from purchases or this Non-Refund Policy shall be resolved in accordance with the terms of the La PEAUX Distributor Agreement and applicable law.
7. Contact Us
If you have any questions or concerns regarding this policy, please contact our Customer Service Team at [0413 447 146 or Website Contact Form].
By completing a purchase with La PEAUX, you agree to these terms and understand that all sales are final unless stated otherwise. Please review our policies before making a purchase.