LA PEAUX® Maison Guide

Welcome to the LA PEAUX® ecosystem — a designer-led, luxury-level network devoted to refined living, personal evolution, and entrepreneurial expansion.

About LA PEAUX®

Q: What does “LA PEAUX” mean?

A: Inspired by the French language, LA PEAUX® symbolises the skin—a reflection of beauty, identity, and transformation that begins within and radiates outward.

Q: What does “Atelier” mean?

A: An Atelier is a workshop of artistry and refinement. Within LA PEAUX®, it represents a curated space—mobile or in-home—where luxury beauty, wellness, and personal development experiences are delivered with intention and excellence.

Q: What is the mission of LA PEAUX®?

A: LA PEAUX® is a designer-led, luxury-level network of independent Ambassadeurs and Atelier Consultants. Our mission is to empower individuals to build elevated businesses, embody refined identity, and create lasting impact through beauty, wellness, and personal development.

Business Venture & Pathways

Q: Can I introduce the LA PEAUX® business venture to others?

A: Yes. As an independent Ambassadeur or Atelier Consultant, you are invited to share the LA PEAUX® luxury business venture with individuals seeking a refined entrepreneurial pathway or aligned career transition.

Q: How does the LA PEAUX® network operate?

A: LA PEAUX® operates as a luxury-level network of independent business owners.

There is no franchise structure. Instead, you build your own business within a sophisticated, brand-led ecosystem.

You may choose to:

• Begin as an Ambassadeur
  
• Begin as an Atelier Consultant
  
• Progress into Elite Ambassadeur leadership and Master Trainer
  

Each pathway is designed for growth, independence, and long-term scalability.

Services & Training

Q: What services can I offer?

A: Depending on your pathway, services may include:

• Luxury beauty treatments
  
• Holistic wellness experiences
  
• Personal development and mindset programs
  
• Signature LA PEAUX® client experiences
  

Q: Is training provided?

A: Yes. Our training is designed to refine both skill and identity, covering:

• Client experience and service delivery
  
• Brand alignment and presentation
  
• Business development and leadership
  

Q: What are the client requirements?

A: All clients must complete:

• A Client Intake Form
  
• An Indemnity Waiver
  

Q: Are there client restrictions?

A: Yes. All services must align with the client’s individual health and wellbeing. Safety and professionalism are essential at all times. You are welcome to share your personal brand link for beauty and wellness product purchases.

Products & Personal Brand Integration

Q: How are products offered?

A: All products and programs are shared through your Personal Brand Link, creating a seamless, digital-first luxury experience.

Q: Can products be sold during treatments?

A: No. The Atelier experience is designed to remain uninterrupted. All purchases are completed outside of service time.

Q: Can I promote other brands?

A: LA PEAUX® operates as its own refined ecosystem. External business activities must remain separate.

Q: What is currently available?

A:

• LA PEAUX® Personal Development Programs
  
• Transformational Guides
  

With future expansion into luxury lifestyle offerings.

Income & Business Structure

Q: How do I generate income?

A: Income is generated through:

• Service Revenue (Atelier Consultants)
  
• Digital Commissions (Personal Brand Links)
  
• Leadership Earnings (Ambassadeur pathways)

• VIP Connect (Memberships)
  

Q: Do I retain my service income?

A: Yes. You retain 100% of your service revenue (excluding processing fees).

Q: Is there an ongoing investment?

A: Yes. A monthly licensing investment provides access to:

• Brand systems and tools
  
• Training and development
  
• Exclusive LA PEAUX® resources
  

Professional Standards

Q: What is expected of me?

A: As a LA PEAUX® Ambassadeur or Atelier Consultant, you are expected to:

• Deliver a luxury-level client experience
  
• Uphold brand standards and visual identity
  
• Operate with professionalism and integrity
  
• Maintain a refined personal and business presence

Step Into a New Era of Work

The LA PEAUX® Luxury Business Venture

There comes a moment when you realise…

you’re ready for more.

More freedom.

More alignment.

More purpose in the way you live and work.

LA PEAUX® offers a refined career transition into a luxury business venture, designed for individuals who are ready to elevate their identity, income, and lifestyle.

Who This Is For

This pathway is designed for:

• Professionals seeking a more aligned lifestyle
  
• Entrepreneurs ready to build something of their own
  
• Individuals passionate about beauty, wellness, and personal growth
  
• Those who value luxury, independence, and impact
  

Two Distinct Pathways

Ambassadeur

A pathway focused on:

• Personal brand growth
  
• Digital income through curated product links
  
• Building recurring income
  
• Expanding influence and leadership
  

Atelier Consultant

A pathway designed for:

• Delivering in-home or mobile luxury services
  
• Creating high-touch client experiences
  
• Combining beauty, wellness, and personal development
  
• Building a premium service-based business
  

A Business Designed for Modern Living

This is not traditional employment.

And it is not a franchise.

It is a designer-led, luxury-level network where you:

• Build your own independent business
  
• Work with flexibility and intention
  
• Grow at your own pace
  
• Expand into leadership if desired
  

More Than Income

LA PEAUX® is about:

• Identity refinement
  
• Personal evolution
  
• Elevated living
  
• Creating a life that reflects who you truly are
  

Your Next Step

If you feel called to something more refined…

more expansive…

more aligned—

This may be your moment.

Step into the LA PEAUX® Luxury Business Venture.

LA PEAUX® Official Ambassador Guide

Welcome to LA PEAUX® — your journey as an Ambassador begins here. This guide covers everything you need to know about joining, earning, leading, and thriving in our transformational ecosystem.

Joining as an Ambassador

Q: Who can become an Ambassador?

A: Anyone interested in personal transformation, wellness, and
entrepreneurial opportunities. You don’t need prior experience — we provide all
training and support.

Q: Do I need to run an Atelier to become an Ambassador?

A: Yes. As an Ambassador, you operate your own professional Atelier with
full independence while stepping into a leadership role mentoring and supporting other consultants. This ensures you deliver premium, consistent transformational experiences while guiding your team.

Income & Commissions

How do commissions work at LA PEAUX®?

LA PEAUX® operates a transparent, service- and program-based income model. Youearn from genuine sales to real clients through your own independent business. There are no recruitment fees or paid sign-ups.

Q: How do I earn commissions or income?

A: Income comes from:

• 50% commission on all LA PEAUX® Personal Growth and Leadership Programs
  
• 50% commission on all LA PEAUX® Guides
  
• 50% of net revenue from LA PEAUX® Events you host
  
• 100% of revenue from your own Atelier Beauty, Wellness, and Transformational Services, less any app or payment processing fees (Shopify, Fresha, etc.)
  
• 50% commission on VIP Connect memberships ($59/month) – commissions continue as long as both the customer’s membership and your own license/membership (Atelier Consultant, Ambassadeur, or Elite Ambassadeur) are active
  
• Optional additional income from skincare and wellness product purchases made through your personal brand link
  

💡 Note:
The 50% commission structure across LA PEAUX® programs, guides, events, and VIP Connect memberships is designed to simplify earnings and accelerate cash flow. By offering a flat, generous rate, we remove complex tier or rank requirements, allowing Consultants, Ambassadeurs, and Elite Ambassadeurs to earn immediately from their own efforts while building their business and team sustainably.

Q: Do I earn 100% from my services?

A: Yes. All revenue from your own Atelier services is yours, excluding
external platform or payment processing fees.

Q: Are there recruitment or referral commissions?

A: No. LA PEAUX® does not pay recruitment commissions, referral fees,
finder’s fees, or incentives simply for sign-ups.

Q: Can I earn from team growth?

A: Yes, if you choose the Brand Ambassador leadership pathway. Team
performance may contribute to leadership recognition and qualification.
However, income is always generated from genuine program and service sales — not recruitment.

Q: How many consultants do I mentor to become an Elite Ambassadeur and Master Trainer?

A: Each Ambassadeur mentors 10 Ambassadeurs, each maintaining a
minimum turnover of $2,000/month in programs and services for three consecutive months while also maintaining your own personal sales volume of $2,000/month.

Q: Is there a cap on commissions?

A: No. There is no cap on program commissions, event revenue, or service
income.

Q: Is this commission structure compliant?

A: Yes. LA PEAUX® operates as an independent, founder-led
transformational business platform and follows ethical direct selling principles in alignment with Australian Consumer Law. There are no income guarantees and no recruitment-based incentives.

Q: Can commissions change?

A: Yes. LA PEAUX® may update commission structures to ensure long-term sustainability, fairness, and compliance. Any changes will always be clearly communicated.

Tools & Resources

Q: What is included in the LA PEAUX® Atelier Business in a Box?

A: The kit includes essential tools, branded materials, and resources to
launch your premium Atelier and support your leadership role in mentoring your team.

Q: Can I run my own VIP Connect Events?

A: Yes. Atelier Consultants and Ambassadors can run their own LA PEAUX® VIP Connect Events, providing ongoing support and premium experiences to clients and team members.

Why Join

Q: What are the benefits of joining as an Ambassadeur?

A: Benefits include:

• Leadership Certification — elevate your professional profile and credibility
• Performance-Based Growth — grow your business and influence through personal excellence
• Prestige & Recognition — join a network of aspirational, like-minded entrepreneurs
• Premium Launch Support — your Atelier Business in a Box equips you to deliver professional beauty, wellness, and transformational experiences from day one, anywhere in Australia and beyond

Q: Can I share my personal brand links with my Atelier clients?

A: Yes. We encourage you to support client product purchases via your
personal Partner.co brand link.

Q: Do I have to be a Partner.co brand partner to share links?

A: No, this is optional. However, we recommend it for your clients’
convenience and for additional income opportunities as a Partner.co brand
partner outside of LA PEAUX®.

Q: Is LA PEAUX associated with Partner.co?

A: No. LA PEAUX® is entirely separate. Partner.co is a preferred supplier to support our Atelier services.

This guide can now serve as your official Ambassador handbook, keeping everything from commissions to leadership requirements in
one place.

LA PEAUX® Atelier Consultant Guide

Welcome to the LA PEAUX® Atelier pathway — a refined entry into a luxury business venture designed for individuals who are called to deliver elevated beauty, wellness, and personal development experiences.

Joining as an Atelier Consultant

Q: Who can become an Atelier Consultant?

A: LA PEAUX® welcomes individuals from all backgrounds — including career changers, stay-at-home parents, and both men and women — who value professionalism, personal growth, and transformation. No prior experience is required; only a commitment to excellence.

Q: Can I build my business internationally?

A: Yes. Atelier Consultants may expand their network internationally, subject to approved service regions. Training will outline where LA PEAUX® currently operates.

Services & Client Experience

Q: What services can I offer?

A: Atelier Consultants deliver approved LA PEAUX® services, including:

• Luxury beauty treatments
  
• Wellness and lifestyle experiences
  
• Personal development and transformational programs
  
• Weight management and movement-based programs
  

Q: Are service prices flexible?

A: No. All services follow a standardised pricing structure to maintain brand consistency, integrity, and a luxury-level client experience.

Q: Can I offer products to clients?

A: Yes. You may offer:

• LA PEAUX® transformational programs via approved platforms
  
• Wellness and lifestyle products via your Personal Brand Link
  

LA PEAUX® does not directly retail physical products. All purchases are completed through your personalised link.

Q: Can I take bookings outside approved platforms?

A: No. All services and programs must be booked through approved systems to ensure consistency, compliance, and a seamless client experience.

Income & Business Structure

Q: How do I earn income as an Atelier Consultant?

A: Your income is generated through:

• Service Revenue (your Atelier treatments)
  
• Digital Commissions (via Personal Brand Links)
  

Q: Do I keep my service income?

A: Yes. You retain 100% of your service revenue (excluding third-party platform fees such as booking systems).

Q: Does LA PEAUX® take commissions from my services?

A: No. LA PEAUX® does not take commissions from your service income.

Membership & Licensing

Q: Is there an ongoing investment?

A: Yes. A monthly licensing investment provides access to:

• LA PEAUX® branded systems and tools
  
• Personal development guides
  
• Ongoing updates and resources
  

This ensures consistency, quality, and continued brand alignment.

Systems, Branding & Presentation

Q: Will I have my own booking platform?

A: Yes. You will operate within an approved booking system to manage your clients and services professionally.

Q: What is the expected presentation standard?

A: Atelier Consultants are required to maintain a refined, luxury-level aesthetic, including:

• Approved LA PEAUX® uniform (tunic with neutral-toned bottoms)
  
• Clean, elevated workspace (in-home or mobile Atelier)
  
• Professional and consistent client experience
  

Q: Are marketing materials provided?

A: Core materials are provided within your onboarding. Additional branded items may be ordered through approved channels.

Insurance & Professional Responsibility

Q: Is insurance required?

A: Yes. All Atelier Consultants must hold appropriate public liability insurance (recommended minimum coverage: $10 million).

Q: Why is insurance essential?

A: Insurance protects:

• Your clients
  
• Your business
  
• The integrity of the LA PEAUX® brand
  

Client Safety & Compliance

Q: What are the client requirements?

A: All clients must:

• Complete a Client Intake Form
  
• Sign an Indemnity Waiver
  

Q: Are there any client restrictions?

A: Yes. Services must always align with the client’s health status. Clients with medical conditions must only participate in suitable services.

Business Growth & Referrals

Q: Can I introduce others to LA PEAUX®?

A: Yes. You may share the LA PEAUX® business venture with others who are aligned with the brand and its values.

Q: Do I earn income from referring others?

A: Income is generated through approved activities such as service delivery and program sales. Referral pathways may contribute to long-term growth within the network.

Training & Development

Q: Is training provided?

A: Yes. LA PEAUX® provides structured training for both beginners and experienced professionals, covering:

• Service delivery and client experience
  
• Business operations
  
• Brand alignment
  
• Personal development and growth
  

Q: Is ongoing support available?

A: Yes. You will receive ongoing guidance, updates, and access to evolving resources to support your growth.

The LA PEAUX® Standard

As an Atelier Consultant, you are not simply offering services —

you are curating an experience.

You represent a designer-led, luxury-level brand, where every detail reflects:

• Excellence
  
• Refinement
  
• Transformation

Investment & Getting Started

Q: What is the investment to join LA PEAUX® as an Atelier Consultant?

A: The investment to begin your LA PEAUX® Atelier Consultant business venture is:

• $499 AUD one-time onboarding investment
  

This secures your entry into the LA PEAUX® ecosystem and provides the foundation to begin operating your Atelier.

Q: What does the $499 onboarding investment include?

A: Your onboarding investment provides access to:

• Official LA PEAUX® onboarding and training
  
• Branded systems and operational guidance
  
• Business setup support
  
• Initial tools and resources to begin your Atelier journey
  

Q: Is there an ongoing monthly cost?

A: Yes. To remain active within the LA PEAUX® network, there is a:

• $33 AUD monthly licensing investment
  

This provides continued access to:

• Personal development guides
  
• Updated training and materials
  
• Branded tools and resources
  
• Ongoing support and ecosystem access
  

Additional Income & Product Integration

Q: Can I earn additional income beyond my services?

A: Yes. In addition to your Atelier services, you may optionally generate additional income by sharing your Personal Brand Link for skincare and wellness products.

This allows you to enhance your client experience while building an additional income stream.

Q: How does the product model work?

A: LA PEAUX® is a standalone, independent service-based business and does not supply, stock, or distribute physical products.

To offer products to clients, you may choose to become a Brand Partner with Partner.Co.

As part of this process, you are personally sponsored by the Founder, Jacqualine Timms, which enables you to access and share your own Personal Brand Link for product purchases.

Q: Is product sharing required?

A: No. This is completely optional.

However, it is recommended for those who wish to:

• Complement their Atelier services
  
• Support client results beyond treatments
  
• Create an additional, scalable income stream
  

Q: Who manages product orders and logistics?

A: All product-related operations—including:

• Ordering
  
• Payments
  
• Shipping
  
• Returns are managed directly through Partner.Co.

LA PEAUX® is not involved in product handling or fulfilment.

Q: Why is this structure important?

A: This structure allows LA PEAUX® to remain focused on:

• Delivering luxury service experiences
  
• Providing personal development programs
  
• Maintaining a refined, service-based business model
  

At the same time, individuals who choose to share products can leverage an established global infrastructure, supporting expansion across multiple countries without operational complexity.

Q: What is the core focus of LA PEAUX®?

A: LA PEAUX® is, and will always remain:

• A luxury Atelier service business
  
• A platform for personal development and transformation
  
• A designer-led, luxury-level network
  

Our focus is not product distribution —

it is the art of service, identity, and elevated living.

This guide can now serve as your official Atelier handbook, keeping everything from commissions to leadership requirements in
one place.

An exclusive gathering for Elite Ambassadeurs and distinguished guests. Black Tie VIP Connect Events celebrate leadership, mentorship, and community, offering a luxury environment to connect, grow, and elevate your influence.

Black Tie VIP Connect Events – Elite Ambassadeurs Only

Black Tie VIP Connect Events are exclusive, luxury gatherings reserved for Elite Ambassadeurs. To qualify to host your own Black Tie event, you must have successfully hosted a minimum of two White Glove Elite Ambassadeur training events, ensuring you have experience, confidence, and a network of attendees to invite.

These signature events celebrate leadership, mentorship, and community, offering an unforgettable, high-touch experience at luxury venues. They are an aspirational milestone, highlighting your influence, professionalism, and mastery of the LA PEAUX philosophy.

Q: Do I need approval before hosting a VIP Connect Event?

Yes. Pre-approval ensures brand consistency, luxury standards, and financial clarity. Head Office reviews your event details, branding, and budget prior to the event.

Q: Can I host events online, in person, or both?

Absolutely. VIP Connect Events can be online sessions, in-person gatherings, or luxury workshops at boutique hotels or private venues.

Q: Who attends these events?

Your attendees can include VIP Connect members, clients, emerging team members, and even family or spouses for a premium networking experience.

Q: Can I earn income from hosting VIP Connect Events?

Yes. You earn 50% recurring commissions on active VIP Connect memberships, plus any program sales or personal brand product revenue generated through your event.

Q: Do I need to organize everything myself?

No. The template and pre-approval process provide a clear structure so you can focus on hosting, connection, and mentorship while maintaining luxury standards.

Q: How does this support my growth as an Ambassadeur or Elite Ambassadeur?

Hosting VIP Connect Events allows you to mentor clients and team members, practice leadership, and scale your network.

Q: Can I host a Black Tie VIP Connect Event?

Only Elite Ambassadeurs are eligible to host Black Tie VIP Connect Events, our exclusive luxury gatherings. These signature events showcase leadership, mentorship, and the LA PEAUX brand at its highest level. Non-Elite Ambassadeurs and Atelier Consultants are encouraged to host online, in-person, and workshop-style VIP Connect events as preparation for reaching Elite status.

Q: Are there costs involved?

Yes. Costs vary depending on the venue, catering, and luxury elements. Using the budget template ensures you plan appropriately and maximize potential revenue while maintaining a premium experience./pages/vip-connect-black-tie-event-template

Step into the House as an Ambassadeur, mentoring new consultants, expanding your influence, and sharing your personal brand links. The pinnacle of leadership is the Elite Ambassadeur, hosting White Glove Training Events, receiving bespoke rewards, and scaling your luxury business venture globally. Each step builds skills, income, and impact while maintaining the designer-led, luxury-level standards of LA PEAUX®.

1️⃣ What is the Elite Ambassadeur Program?

The Elite Ambassadeur tier is the highest leadership level within the LA PEAUX® designer-led luxury network.

Elite Ambassadeurs are certified to:

• Host White Glove Training Events
  
• Mentor Ambassadeurs (brand ambassadors)
  
• Lead and expand the network
  

This role is designed as a luxury business venture, focused on leadership, influence, and high-touch professional development.

2️⃣ What is the investment to join?

• Certification Fee: $2,999 AUD (one-time)
  
• Elite Membership: $199 AUD/month (first month free)
  

The investment covers full training, branding, tools, and support to operate your luxury business venture.

ROI: Hosting your first White Glove Event within six months ensures a return on investment, covering both your certification and the ongoing $199 monthly membership fee.

3️⃣ What does the $199 monthly membership include?

• Continuous training modules
  
• Leadership support and guidance
  
• Access to updated tools, templates, and branding materials
  
• White Glove Event frameworks and operational support
  

This ensures Elite Ambassadeurs remain active, aligned, and profitable.

4️⃣ White Glove Training Events

Event Structure:

• Must include new Ambassadeurs qualifying for network entry
  
• All names must be registered with LA PEAUX® head office
  
• Activity tracked via Fresha and the Kaljeb personal development app
  

Provided by LA PEAUX®:

• Event framework and structured training program
  
• Branding, presentation, and marketing materials
  
• Guidance for logistics, venue standards, and luxury catering
  

Luxury Rewards:

• Upon hosting their first White Glove Event, Elite Ambassadeurs receive their bespoke LEPEAUX suit, crafted by tailors in every Australian capital city, with options for international Ambassadeurs.
  
• They also receive the LEPEAUX Leonard Duffell Bag, symbolizing achievement and status within the network.
  

ROI: Hosting the first event ensures financial and luxury returns, reinforcing the business venture model.

5️⃣ How do Elite Ambassadeurs earn income?

Elite Ambassadeurs earn through multiple streams:

• 50% of net revenue from hosted White Glove Training Events
  
• Income from sponsoring and mentoring Ambassadeurs
  
• Revenue from operating their own Atelier Consultant business
  

This allows leadership to scale influence and earnings simultaneously.

6️⃣ Do Elite Ambassadeurs still run their Atelier business?

Yes. Elite Ambassadeurs:

• Continue operating as an Atelier Consultant
  
• Sponsor and mentor Ambassadeurs
  
• Host qualifying White Glove Training Events
  

This ensures continuity of luxury services and brand excellence.

7️⃣ Ongoing Requirements to Maintain Elite Status

To remain active, Elite Ambassadeurs must:

• Pay the $199 monthly membership
  
• Maintain a 2,000 PSV (Personal Sales Volume)
  
• Host a minimum of one White Glove Event per year, always including a new batch of Ambassadeurs
  
• Remain in good standing within the network
  

A one-month grace period is allowed per year if requirements are not met.

8️⃣ Tracking & Compliance

Elite Ambassadeur activity is tracked through:

• Fresha (service bookings and sales)
  
• Kaljeb personal development app (training, mentoring, and program progress)
  

This ensures compliance, visibility, and consistent performance reporting.

9️⃣ What is the core focus?

LA PEAUX® is a designer-led, luxury-level network of independent Ambassadeurs and Atelier Consultants.

Elite Ambassadeurs operate independently while following:

• Brand and service standards
  
• Event and training frameworks
  
• Leadership and luxury expectations
  

The model emphasizes luxury service, personal development, and refined leadership, not franchise ownership.

This guide can now serve as your official Elite Ambassador handbook, keeping everything from commissions to leadership requirements in
one place.

THE REVENUE & ACCESS ARCHITECTURE

LA PEAUX® operates a transparent, high-performance income model. We reward our leaders with a significant 50% share of the value they create, anchored by a committed membership structure.

THE MEMBERSHIP TIERS

To maintain your status, receive ongoing training, and qualify for commissions, your own monthly membership must remain active:

• Atelier Consultant: $33 / month
• Ambassadeur / Ambassadrice: $65 / month
• Elite Ambassadeur once certified: $199 / month

WHAT INCOME CAN I EARN?

• 50% Recurring Commission on the VIP Connect Membership. Note: This can be sold to anyone (clients or professionals). You must maintain your own active membership to receive these commissions.
• 50% Commission on all LA PEAUX® Personal Growth and Leadership Programs.
• 50% Net Revenue from every White Glove Event held in Luxury Hotels throughout Australia and internationally once certified as a Master Trainer.
• 100% of Income from your own Atelier Beauty, Wellness, and Transformational Services.
• Direct Commissions from skincare and wellness product purchases made through your personal brand link.

THE MASTER TRAINER PATHWAY

The Master Trainer is the pinnacle of the LA PEAUX® hierarchy, reserved for those who have mastered the Visionary Brilliance Blueprint.

• Certification Required: Master Trainers must complete the founder-led curriculum to be eligible for the 50% net revenue share from global luxury hotel events.
• The Global Standard: Our Master Training events are "Architectural Intensives" held in exclusive Luxury Hotels globally, maintaining the Quiet Luxury aesthetic.

COMPLIANCE & PROFESSIONAL STANDARDS

• The VIP Connect Membership: This is the heartbeat of our community, providing ongoing access to the Resilience Protocols. It is a retail product available to everyone.
• Ethical Direct Selling: LA PEAUX® does not pay recruitment commissions or referral fees for sign-ups. Income is generated solely from the sale of memberships, programs, services, and high-performance products in alignment with Australian Consumer Law.

LA PEAUX® Returns & Refunds Policy

At LA PEAUX®, we are committed to providing exceptional transformational experiences, personal development programs, and luxury services. Our goal is your satisfaction, growth, and success.

1️⃣ White-Glove Events

• Advance Cancellations: Full refund if cancellation is made 14 days prior to the event.
  
• Late Cancellations (within 14 days): Partial refund may be offered, accounting for venue, catering, and bespoke costs.
  
• No-Show: Attendance is the responsibility of the participant; no refund applies.
  
• Event Changes: If LA PEAUX® cancels or reschedules an event, you will receive either a full refund or credit toward a future event.
  

2️⃣ Digital Personal Development Programs & Guides

• Non-Refundable Access: Once digital access is granted, programs and guides are non-refundable.
  
• Technical Support: If technical issues prevent access, we provide replacement access or technical assistance.
  
• Satisfaction Support: While digital programs are non-refundable, we are committed to your progress and offer coaching guidance to maximize value.
  

3️⃣ Services & Atelier Bookings

• Advance Notice: Please provide 24–48 hours’ notice to cancel or reschedule appointments.
  
• Late Cancellations: Bookings cancelled within 24–48 hours may incur a partial or full fee, depending on resource or staff commitments.
  
• No-Shows: Full payment applies.
  
• Rescheduling: We encourage rescheduling and will make every effort to accommodate your needs.
  

4️⃣ Legal Compliance & Your Rights

• All policies align with Australian Consumer Law (ACL).
  
• You are entitled to remedies if services fail to meet guaranteed standards or if digital content is faulty or misleading.
  
• Minor dissatisfaction with results or personal preferences does not obligate refunds.
  

How We Work With You

LA PEAUX® strives to create luxury, aspirational experiences. All refund and reschedule terms are communicated clearly at purchase to ensure transparency and peace of mind.

Welcome to your guide to LA PEAUX® programs, wellness products, and partner brand links. These sections provide important information about our services, income opportunities, product claims, and consumer rights to help you make informed decisions and get the most from your experience with LA PEAUX®.

Partner Links

Some links shared by LA PEAUX® Consultants and Ambassadeurs are unique partner brand links. Commissions or rewards may be earned when products or programs are purchased through these links.

Income & Earnings

Any income examples or potential earnings shared are illustrative, based on past results, and may vary depending on individual effort, performance, and market conditions. No income is guaranteed.

Product & Service Claims

LA PEAUX® Programs, Guides, and Atelier services are designed for personal development, wellness, and lifestyle purposes. Marketing claims are truthful and not misleading. Health-related claims are supported where applicable and comply with Australian Consumer Law.

Consumer Rights

All products, programs, and services are offered in accordance with Australian Consumer Law, including rights for refunds, cancellations, and guarantees.

Legal & Tax Responsibility

Consultants and Ambassadeurs are responsible for reporting all income earned through LA PEAUX® programs, events, or partner brand link purchases to the Australian Taxation Office (ATO).

Q: Is LA PEAUX compliant with third-party supplier rules?

A: Yes. Any relationship with third-party product suppliers is optional and independent.

Q: Is LA PEAUX compliant with Australian Consumer Law (ACL)?

A: Yes. LA PEAUX operates in alignment with Australian Consumer Law by providing transparent pricing, accurate representations of services, programs, and events, and clear guidelines regarding refunds, cancellations, and guarantees where applicable.

Q: Is LA PEAUX compliant with ASIC regulations?

A: Yes. LA PEAUX is not a multi-level marketing scheme, pyramid scheme, or investment opportunity. Income earned through LA PEAUX is based on the sale and delivery of genuine services, programs, and events — not on recruitment. Any optional participation with third-party suppliers operates entirely separately and is not linked to LA PEAUX commissions, certification, or status.

Q: Is insurance required to operate as an Atelier Consultant?

A: Yes.

All Atelier Consultants and Ambassadors offering services under the LA PEAUX brand must hold minimum public liability insurance.

We recommend obtaining coverage through a reputable provider such as BizCover, with a minimum public liability cover of $10 million, which is standard for professional beauty and wellness services in Australia.

Holding appropriate insurance ensures:

• 
  Client safety and protection
  
• 
  Legal and regulatory compliance
  
• 
  Protection of your personal business and the LA PEAUX brand
  

Public liability insurance is not optional for consultants offering Atelier Services and is a core requirement of operating professionally under the LA PEAUX name.

Q: Why is public liability insurance necessary?

A: Public liability insurance protects both you and your clients in the event of:

• Accidents
  
• Injury
  
• Property damage
  

Maintaining appropriate insurance reinforces professional credibility and safeguards all parties involved.

Q: Is additional training recommended for professional credibility?

A: Yes.

While certain supplier or product-based certifications may be required for specific professional treatments, LA PEAUX strongly recommends that all Atelier Consultants undertake formal professional training in relevant service areas, including but not limited to:

• Facials
  
• Skincare treatments
  
• Other specialised beauty or wellness services
  

Completing training through a registered beauty or wellness college helps ensure high standards, refined skills, and client confidence.

Q: What training is required to offer facials or skincare treatments?

A: To deliver professional facials or skincare services, an Atelier Consultant should complete formal training through a registered beauty or skincare college, or, in some cases, through approved professional training channels.

While not all LA PEAUX services require formal qualifications, appropriate training is strongly encouraged to ensure:

• Quality service delivery
  
• Professional compliance
  
• Client safety and trust
  

Q: Can LA PEAUX assist with insurance and training guidance?

A: Yes.

LA PEAUX provides guidance and recommendations relating to:

• Suitable insurance providers
  
• Accredited training programs for facials, skincare, nails, brows, and other services
  
• General compliance expectations for operating as an Atelier Consultant
  

This ensures all Atelier Consultants operate safely, ethically, and professionally, while protecting both their own business and the LA PEAUX brand.